Rocket Jobs

Privacy Policy

Last updated August 4, 2026

This Privacy Policy explains how Rocket Jobs collects, uses, and shares personal information when you visit rocketjobs.ai, contact us, request access, purchase access, or use related onboarding and support services.

Rocket Jobs is a local-first AI job-search and application automation product. That means some data processing may happen through the third-party tools or AI systems you choose to connect, and some data may be handled by us to operate the website, deliver access, provide support, and improve the product.

1. Information We Collect

We may collect the following categories of personal information:

  • Contact information you provide directly, such as your name, email address, company, and anything else you include when you email us or request a demo.
  • Purchase, subscription, and provisioning information, such as your plan, billing interval, subscription status, transaction records, access requests, onboarding notes, and support history. Payments are handled by our payment processor; we do not store full payment card numbers.
  • Website usage data, such as browser type, device information, pages viewed, referring pages, timestamps, approximate location derived from IP, and interaction events.
  • Technical diagnostics, such as crash reports, error logs, and service health information.
  • Content you choose to share with us for support or setup help, which may include resumes, job search preferences, prompts, or other application materials.

2. How We Use Information

We use personal information to:

  • operate, secure, and improve the website and product
  • respond to inquiries, sales requests, and support tickets
  • deliver access, onboarding, updates, and account-related notices
  • measure site usage and understand product interest
  • prevent misuse, fraud, and security incidents
  • comply with legal obligations and enforce our terms

3. AI-Based Features And Limitations

Rocket Jobs is designed to work with AI-assisted tools and generated outputs. That means personal information you choose to include in prompts, resumes, cover letters, application answers, or support examples may be processed through AI-enabled workflows.

AI systems can produce inaccurate, incomplete, outdated, or biased outputs, sometimes called hallucinations. You should review all generated content before relying on it, submitting it to an employer, or using it in an automated workflow.

Please avoid sending unnecessary sensitive personal information to us or through AI tools. If you use third-party AI providers, agents, or model platforms with Rocket Jobs, their privacy terms and data practices may also apply.

4. When We Share Information

We may share personal information with service providers that help us operate the website and business, such as hosting, authentication, analytics, diagnostics, email delivery, and payment vendors. These providers currently include, for example:

  • Supabase — application hosting, database, and authentication
  • Stripe — subscription billing and payment processing
  • Resend — account and transactional email
  • PostHog — product and website analytics. Where you submit an application, your email address is used as the identifier for your activity.
  • Sentry — error monitoring and diagnostics
  • Meta Platforms — advertising measurement and optimization, as described in section 5.
  • Slack — internal team notification when an application is submitted, which includes the details you entered on the form.
  • AI model and coding-agent providers you choose to connect

We may also share information:

  • when required by law, regulation, or legal process
  • to protect rights, safety, and security
  • in connection with a merger, acquisition, asset sale, or similar business transaction

We do not sell personal information for money. We do share limited personal information with Meta Platforms for advertising measurement and optimization, which some privacy laws treat as "sharing" or "targeted advertising." Section 5 explains exactly what is shared and how to opt out.

5. Advertising And Measurement

We advertise on Meta Platforms (Facebook and Instagram). To understand which ads lead to applications, we use the Meta pixel on this website and the Meta Conversions API from our servers. Both report the same events; they are two paths for the same measurement.

When you submit an application, we send Meta the following:

  • your email address and name, each converted to an irreversible SHA-256 hash before it leaves our systems — we do not send Meta the plain text of either
  • a hashed internal reference for your application
  • technical identifiers that are not hashed, because Meta requires them in their original form: Meta advertising cookie identifiers, the click identifier from the ad you followed, your IP address, and your browser user agent

Hashing means Meta does not receive your email address itself. It is still information about you: Meta compares the hash against its own records to determine whether an ad led to your application. We do not send Meta the content of your application — your target role, compensation floor, or LinkedIn profile are not shared with Meta.

If you are later accepted or pay for our services, we report those outcomes to Meta in the same way, so that advertising spend can be measured against real results.

You can limit this. Blocking advertising cookies in your browser prevents the cookie-based identifiers from being created. Meta provides ad preference and off-Facebook activity controls in your Meta account settings. You may also email us using the details in section 12 to request deletion of the information we hold about you.

6. Cookies And Similar Technologies

We use cookies and similar technologies to remember your cookie notice preference, understand site traffic, and improve the website. For more detail, please review our Cookie Policy.

7. Data Retention

We keep personal information only for as long as needed for the purposes described in this policy, including to provide services, maintain records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods vary based on the type of information and why we collected it.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No system is perfectly secure, and we cannot guarantee absolute security.

9. Your Choices And Rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information we hold about you. You may also have rights to object to or limit certain processing.

You can also manage cookies through your browser settings and stop contacting us at any time. To make a privacy request, email support@rocketjobs.ai.

10. Children

Rocket Jobs is not directed to children under 18, and we do not knowingly collect personal information from them.

11. Changes To This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the date at the top of this page and may provide additional notice when appropriate.

12. Contact Us

If you have questions or requests about this Privacy Policy, contact us at support@rocketjobs.ai.